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News Article

14 February 2018

Fluke SM100, SM200 & SM300 Electrical Socket Testers Recall

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Dear Fluke Customer:

Fluke Corporation has identified a safety issue concerning the Fluke SM100, SM200 and SM300 Electrical Socket Testers. As a precautionary measure, Fluke has decided to voluntarily recall all of these products and provide affected customers with free replacement products.

We are sorry for any inconvenience this might cause you, but we hope that you'll understand that consumer safety is our utmost priority.

The following models are being voluntarily recalled:
FLUKE-SM100    Socket Master Tester      2406958
FLK-STU-KIT       Fluke Student Kit            4918301
ROBIN-SM100    Socket Master                 2072250
ROBIN-SM200    Socket Master Plus          2072261
FLUKE-SM200    Socket Master Plus          2406964
ROBIN-SM300    Socket Master Tester       2072277
FLUKE-SM300    Socket Master Advanced  2406973

The primary function of the SM100, SM200, and SM300 Socket Testers is to detect the presence of an open ground in a socket outlet. Socket outlets are often installed in metal boxes and have exposed metal parts connected to the earth pin of the socket.

If the Socket Tester detects a missing earth condition, shown on the tester as ???, the internal circuitry will source a voltage from the phase conductor onto the earth pin of the socket outlet, as well as any metal parts connected to the earth pin of the socket.

Such a condition can result in an electric shock to the user. The current level is probably not life threatening in most cases but could be painful and may be sufficient to knock a person down or off a ladder.

To date, Fluke is aware of only one instance, out of more than 81,000 unit sold, where a user has experienced an electric shock through this fault condition. No Injury was sustained.

Product replacement:
Fluke no longer manufactures a direct replacement for the SM100, SM200 or SM300 Electrical Socket Testers. However, Fluke is offering customers that own these testers two options for recalling and replacing their products...

We remain operational for Test Instrument Sales, Calibration, Servicing and Repair.

We are open and here to help support your business.

For more information click here

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